Communication Skills for Breastfeeding Support Workshop

The Communication Skills Workshops now qualify for 6 L CERPs recognized by IBLCE - IBLCE verification number: C2002264

The Communication Skills for Breastfeeding Support Workshop provides an approach to communicating with breastfeeding families in a supportive and empowering manner. *IBCLCs, health professionals, peer supporters, and other participants* will learn to show empathy and encourage families they work with to find solutions. The program is consistent with La Leche League philosophy and its approach to communication; for instance, participants are encouraged to respect and support the family's choices, and to offer options rather than advice.

Learning Objectives

At the end of the session, participants will be able to: 

  • understand the importance of good communication skills when interacting with breastfeeding families
  • ask questions to gather necessary and helpful information in order to support breastfeeding
  • demonstrate several basic techniques of communication to enhance support for breastfeeding families (listening attentively, validating, reflecting feelings, showing empathy, summarizing and reframing)
  • share information and offer suggestions without giving advice
  • identify situations in which breastfeeding mothers and families need additional or different kinds of help, and identify the appropriate sources of support in their local communities
  • understand their role in the continuum of breastfeeding support and the importance of working together in the community
  • provide feedback and suggestions to advance the program material

For More Information

For more information about this program, please see the detailed brochure HERE.

To enquire about hosting a group workshop or inservice, please contact Jo-Anne at


Upcoming Workshops and Registration

February 2021

Weekend Workshop on February 27-28, 2021: Sat 2pm-4pm & 5pm-7pm and Sunday 2pm-4pm EST

To register: CLICK HERE   Class limit is set at 20 participants. Register early to avoid disappointment.

Deadline to register is Feb 26th at 2pm EST.

March 2021

3 consecutive Monday evenings, 7 - 9 pm EST

March 8, 15, 22 

To register: CLICK HERE  Class limit is set at 20 participants. Register early to avoid disappointment.

Deadline to register is March 7th, 6pm EST.

What Previous Attendees have to say:

“Lots of good information and things to apply in my own practice.”
“Thank you so much – the connections made were also so valuable!”
“Great discussions! I'm excited to take away skills learned today to help my clients. Love the charts in the package as a reminder.”
And "I learned...
  • The importance of connecting, communicating to identify feelings.”
  • [How to] Empower women.”
  • How communication is so important.”
  • [To] Engage partners.”
  • [How to] Provide suggestions, not advice.”

To encourage, promote and provide breastfeeding, chest feeding and human milk feeding support and educational opportunities as an important contribution to the health of children, families and society