Communication Skills for Breastfeeding Support Workshop

Communication Skills Workshops qualify for 6 L CERPs recognized by IBLCE - IBLCE verification number: C2002264
The Communication Skills for Breastfeeding Support Workshop provides an approach to communicating with breastfeeding families in a supportive and empowering manner. *IBCLCs, health professionals, peer supporters, and other participants* will learn to show empathy and encourage families they work with to find solutions. The program is consistent with La Leche League philosophy and its approach to communication; for instance, participants are encouraged to respect and support the family's choices, and to offer options rather than advice.

What Previous Attendees have to say:
“Lots of good information and things to apply in my own practice.”
“Thank you so much – the connections made were also so valuable!”
“Great discussions! I'm excited to take away skills learned today to help my clients. Love the charts in the package as a reminder.”
And "I learned...
  • The importance of connecting, communicating to identify feelings.”
  • [How to] Empower women.”
  • How communication is so important.”
  • [To] Engage partners.”
  • [How to] Provide suggestions, not advice.”

Learning Objective

At the end of the session, participants will be able to: 

  • understand the importance of good communication skills when interacting with breastfeeding families
  • ask questions to gather necessary and helpful information in order to support breastfeeding
  • demonstrate several basic techniques of communication to enhance support for breastfeeding families (listening attentively, validating, reflecting feelings, showing empathy, summarizing and reframing)
  • share information and offer suggestions without giving advice
  • identify situations in which breastfeeding mothers and families need additional or different kinds of help, and identify the appropriate sources of support in their local communities
  • understand their role in the continuum of breastfeeding support and the importance of working together in the community
  • provide feedback and suggestions to advance the program material

Upcoming Workshops and Events

For more information about this program, please see the detailed brochure.

To inquire about hosting a group workshop or service, please contact Jo-Anne via